The Best of Intentions by Alex Guthrie

Everyone needs to start somewhere and sometimes they need a hand up; I understand this as well as anyone, however when you’re about to make a huge investment to your house, be careful who you hire.  Hiring out of work friends or family will ruin an otherwise good relationship faster than you can believe. Feelings get hurt and expectations don’t get met and it gets personal, if its a purely business relationship you can deal with it totally different than a family member or friend. I have learned this lesson time and again through my clients and my family. Many years ago I had to put my foot down with family and friends and learn how to just say no, explaining that I care too much for our relationship and time has taught me that the tough times will take of themselves eventually. It’s usually much better to help them find a job then to hire them to do your project.

A business relationship that is based on cost verses value is an inherently impersonal and manageable partnership between two parties. You hire me based on the value I bring to the project, you pay me according to our agreement for services provided; nothing personal and nobody has emotions tied into the agreement. If I don’t meet your expectations you can tell me exactly how you feel and you don’t have to worry about me moping at the next holiday dinner or not speaking to you for 6 months,you and I have fiduciary responsibilities, me to meet your expectations and you to pay me for that work …period.

Now replace the word business with personal and you have  totally different expectations and possible outcomes. You hire your cousin who was laid off and is having a hard time paying his bills, it is a noble and considerate thing to do and it helps you feel secure because you know he would never steal from you or lie to you, so you can let your guard down and let him do his thing. After all it’s just a paint job and anyone can slop paint on a wall. The problem is that he can’t work normal hours because he’s looking for a job and his wife needs a break from watching the kids so he must relieve her of her duties for a couple of hours a day; of course you’ll understand because your related and he’s giving you an incredible deal since your buying all the supplies. Now, would he be able to do that if we was back working at the bank, heck no. Good will, patience, and compassion are great and valuable things, but they don’t get the paint on the wall and when you’re living in the house that’s being worked on you want it done quicker than now!

The truth is that it would be much better to help your friend find a job that will provide the things they need for their family for the long term and hire a professional that has a pure and compelling motive to do a great job in a timely manner. There is no greater motivation than profit and no greater sense of pride than good workmanship.

Remember that is difficult to say who do you the most harm enemy’s with the worst intentions or friends with the best.

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